Privacy Statement

Personal data that we process

Electro Cirkel B.V. processes your personal data because you use our services and/or because you have provided us with this information.

We process the following types of personal data:

  • First and last name
  • Address
  • Phone number
  • E-mail address
  • Location information
  • IP address

Special and/or sensitive personal data that we process:

Our website and/or service has no intention to collect data on website visitors under the age of 16 years without the consent of a parent or guardian. However, we are unable to verify whether a visitor is over the age of 16 years. We therefore advise parents to monitor the online activities of their children in order to prevent information on their children from being collected without their consent. If you are convinced that we have collected personal data on a minor without consent, please contact us by e-mail (info@electrocirkel.com) and we will remove the information concerned.

Why we require data

Electro Cirkel B.V. processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • Informing you about changes to our services and products
  • Delivering goods and services to you

How long we store personal data

Electro Cirkel B.V. will not save your personal data longer than is strictly necessary to achieve the goals for which it was collected. Our storage periods are one year for complaint handling and until the termination of the subscription for newsletter-related data.

Sharing with others

Electro Cirkel B.V. will not sell your data to third parties and will only provide this data if necessary to execute our agreement with you or to fulfil legal requirements. We have signed a processing agreement with the companies that process your data on our behalf to ensure the same level of security and confidentiality with respect to your data. Electro Cirkel B.V. maintains the responsibility for this processing.

Statistics on website visits

Electro Cirkel B.V. uses only technical and functional cookies. These are analytical cookies that do not violate your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone during your first visit to the website. The cookies we use are necessary for the technical functioning of the website and to make it more user-friendly. They ensure that the website works as intended and save, for example, your preferred settings. They also enable us to optimise our website. You can reject cookies by changing your Internet browser settings so that cookies are not saved. You can also clear all information previously saved via your browser settings.

Accessing, editing and deleting data

You have the right to access, edit or delete your personal data. Send your request to access, edit or delete data to info@electrocirkel.com. To verify that this request was actually sent by you, we ask that you send a copy of an identity document together with your request. Please make sure that the passport picture, MRZ (Machine Readable Zone: the list of numbers at the bottom of your passport), passport number and citizen service number are illegible in this copy. This is to protect your privacy. Electro Cirkel B.V. will respond to your request as quickly as possible and within four weeks at the latest.

Security

Electro Cirkel B.V. takes the protection of your data seriously and takes appropriate measures to combat unauthorised use, loss, unauthorised access, undesirable publication and unauthorised changes. If you feel that your data is not properly safeguarded and/or suspect unauthorised use, please contact our Customer Service Department or send an e-mail to info@electrocirkel.com.

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